Keep Learning

As we work to keep learning during this evolving COVID-19 situation, here are key tips and resources to help you make the shift to learning online. Prepare to transition to a new learning environment and focus on three key areas:

1. Prioritize your health
2. Stay engaged with your courses
3. Familiarize yourself with key tools

IT Support HelpDesk

• Call Us – (817) 257-HELP (4357)
• Chat With Us
• Submit a Self-Service Ticket
• Our Open Hours

Your 24 hour support for TCU Online is available on this site and is provided by D2L.

ZOOM – Zoom is an online video and audio conferencing and instant messaging platform.

BOX – TCU’s Box application is a cloud-based storage and collaboration service.

MS OFFICE –  All of our employees and students can download Microsoft Office for use at home.

TCU EMAIL –  Email remains the primary source of communication especially during remote learning.

Connect to TCU Online

Faculty will send regular communications with instructions for your class through email, TCU Online, social media, and/or other mediums.  If you are unsure how to connect to your class, please contact us for assistance.

As you work through your courses online you may find the need to access some of the powerful tools that TCU provides to its students. TCU provides all current employees and students with access to these tools so they can install and use them on their personal devices. 

Makes sure to take a look at the list of software below to get an idea of what we have online

Click on the button below to get instructions on how to install the VPN connection and use our K2 Lab Access solution to remote into a lab computer.

Please note that local users or classroom users will have priority access.